February 7, 2017
Major Commercial Carrier, Claims Specialists, received via email.

"I wanted to let you know how great Cookie is. No matter when I call VVS she is a joy to speak with."..."She is definitely a bright part of our day when we call"..."She is always so pleasant and gets you what you need right away, if she can at that moment. She is a GREAT asset to your team."

Cookie is an Administrator at VVSi
 


January 7, 2017
Major Commercial Carrier, Claims Specialist, received via email.

"Thank You and Kudos to James/Cecil who helped me revalue a very difficult customers Custom Harley Davidson last week…
Tell them they did a fantastic job on it! 
Thank You very much for all you do!!"

James and Cecil are VVSi Valuation Specialists.
 


November 9, 2016
Major Commercial Carrier, Claims Specialist, received via email.

"Ronny - Just wanted to let you know that you are amazing thank you so much!"

Ronny is a VVSi Valuation Specialist who concentrates on Commercial Truck and Trailer.
 


September 23, 2016
Major Commercial Carrier, Manager Business Process, received via email.

"Thank you to you and your staff for handling the volume we’ve sent since the LA flooding began. VERY much appreciated by all the organizations within our company. Please relay a special thanks to your folks on behalf of the company and myself."
 


September 9, 2016
Major Commercial Carrier, Commercial Regional Manager called.


"He could not say enough about how professional, timely, courteous and proactive James has been while dealing with a difficult claim and insured...wished he could handle entire region for company."

James is a VVSi Valuation Specialist who concentrates on Recreational Vehicles and Commercial Trucks.
 




September 6, 2016
Major Commercial Carrier, Commercial Claims Specialist, received via email.


"I wanted to extend a compliment to one of your evaluators–Adeline. I was the lucky recipient of a (multi vehicle) flood loss and Adeline was fortunate enough to be the one who was assigned to run the values. Between the reports needing to be reran because the insured removed (components and added others) Adeline has (to make numerous changes to the valuations and has been) been a God sent! Every time she has promised I would get something back, she has delivered within the time she promised and has been available every time I have needed to call into VVS. Meanwhile she is running other values for me on separate claims I am handling. I know we get paid to do this, but sometimes it is nice to know someone is walking the extra mile with you to ensure what needs to be done is done. I wanted to let you know you should buy her lunch or something, maybe give her a promotion!

Huge thanks to VVS and Adeline for helping me get through this nightmare. ☺"

Adeline is a Value Specialist/Customer.
 




July 28, 2016
Major Commercial Carrier, Regional Material Damage Manager, received via email

"We have had VVS as a business partner for over 15 years. I have found them to be honest and forthright in our dealings. They have produced a high quality work product and have always functioned in a professional manner.
Most importantly, VVS as a whole has been extremely responsive when needed as well as flexible. They remain truly accountable for what they do."
 
This is a valued business partner and one that consistently produces.
 



July 27, 2016
Major Auto Carrier, Centralized Auto Supervisor, received via email.
 
"We have been a partner with Nick and VVS for a number of years. His knowledge in this area is immense. Nick is always prompt, professional, and knowledgeable in his reports and  when we have follow up questions. He is also willing to talk directly to the vehicle owners and answer additional questions about the DIV report. Because of the processes that he and VVS have in place, we are able to settle our DIV claims accurately and efficiently."
 
Nick Gawthrop is the Vice President of Sales and Marketing you can contact him directlyt at 630-691-7250.
 


July 26, 2016
Major Commercial Carrier, Product Manager, received via email.

"We switched to VVS as our primary vendor for heavy truck & equipment total losses in 2014 and have been extremely satisfied with their service.   The VVS representatives have an extraordinary amount of knowledge of when it comes to specialty equipment.   Their valuations are detailed and accurate, which has helped our total loss representatives settle claims faster and with more confidence."